About Us

Forget My Knots

Welcome to Forget My Knots, your destination for exceptional, personalized Massage Therapy that nurtures both the body and mind. At our clinic, we believe in the transformative power of touch, and we are dedicated to providing a healing experience that promotes wellness, relaxation, and pain relief.

Founded by a team of highly skilled and licensed massage therapists, Forget My Knots offers a wide range of therapeutic services designed to address your individual needs. Whether you're seeking relief from muscle tension, recovering from an injury, managing stress, or simply looking to relax, our therapists are here to guide you on your wellness journey.

We take pride in creating a calm, inviting environment where you can unwind and focus on your well-being. From the moment you walk through our doors, our team will take the time to listen to your concerns, customize each session, and ensure your comfort and relaxation.

Our therapies include Swedish Massage, Deep Tissue Massage, Myofascial Release, Sports Massage, and more, all designed to promote healing, increase flexibility, reduce stress, and improve overall health.

We are committed to helping you achieve optimal health and wellness through the power of massage. Whether you’re a first-time visitor or a long-time client, we look forward to providing you with a professional and compassionate experience that leaves you feeling refreshed, rejuvenated, and balanced.

Discover the difference of truly personalized care—book your appointment today!

Meet Our Therapists

Dana Mellway, RMT

Hello, and thank you for visiting. My name is Dana, and I am an RMT with over 16 years of experience in the field of therapeutic massage.

Over the course of my career, I have had the privilege of working with a diverse range of clients, each with their own unique needs and goals. I am committed to providing personalized, results-driven care that addresses the root causes of pain and discomfort, rather than simply masking symptoms.

I believe in taking a holistic approach to healing, focusing on the underlying factors contributing to muscle tension, pain, and stress. My philosophy is that lasting relief comes from treating the cause, and indentifying and implementing helpful stretch and strengthening techniques.

To ensure the highest standard of care, I continuously enhance my knowledge and expertise through ongoing education in advanced techniques, including Myofascial Release and Indie Head Massage.

In addition to addressing musculoskeletal issues, I recognize the vital importance of relaxation and stress relief in achieving overall well-being. I strive to create a calming and therapeutic environment where clients can not only find relief from physical tension but also experience mental and emotional rejuvenation.

Whether you're seeking pain management, injury recovery, or simply a moment of relaxation, my goal is to help you feel your best. I look forward to working with you to improve your health, mobility, and overall quality of life.

Book With Dana

Tara Freel, RMT

Tara graduated the Massage Therapy Program at Algonquin College in 2014

Graduated Contemporary Acupuncture for Health Care Professionals at International Academy
of Traditional Chinese Medicine in 2023

Tara has been a registered massage therapist since 2014, since then she has added
Acupuncture into her practice.

Passionate about horseback riding, Tara has a keen interest in Dressage, which has instilled in
her a profound desire to assist athletes in their respective sports. Through her expertise in
massage therapy and acupuncture, she helps them achieve optimal posture, paving the way for
enhanced performance.

Moreover, Tara's empathy-driven nature shines when it comes to aiding individuals in their post-
injury recovery or alleviating sports and job-related pains.

In her pursuit of excellence, Tara constantly expands her skill set through continued education.
She has pursued various courses, including pre and post-natal massage, infant and child
massage, pediatric cranial disorders, myofascial release, IASTM (Instrument Assisted Soft
Tissue Mobilization), cupping, kinesiology taping, and most recently, Acupuncture.

Book With Tara

Sophie Bernier Gagnon, RMT

***Sophie is on maternity leave at this time, but might return next year!***

Sophie discovered massage therapy after her initial interest in health and fitness and became an RMT in 2016.

Sophie worked as a mobile massage therapist for a few years, focusing on post-surgery massage, prenatal and postnatal massage as well as working with individuals with mobility impairments.

She is also passionate about helping you stay connected to the activities you enjoy, whether that means promoting safe movement patterns to help reduce the potential risk of injury or offering support through recovery after an injury—with treatments tailored to what you really need.

Want to work on trigger points and active release one day, then melt into a slow, quiet relaxation massage the next session? She's got you.

Services are available in both English and French

What To Expect

Registered Massage Therapy (RMT) is a healthcare profession in which trained and licensed practitioners use a variety of manual techniques to assess, treat, and prevent physical dysfunctions and discomfort in the body. The goal of the RMT is to improve overall health by targeting specific areas of muscle, connective tissue (such as fascia), and joints. Registered Massage Therapists (RMTs) are highly trained and regulated professionals who have completed rigorous education and certification, ensuring that their treatments are both safe and effective.

RMTs use techniques such as Swedish massage, deep tissue therapy, myofascial release, and trigger point therapy to address issues like muscle tension, pain, restricted movement, and stress. The therapeutic techniques they use help improve circulation, reduce muscle tightness, enhance flexibility, and promote relaxation.

What to Expect During an RMT Session

Initial Consultation: Your first visit will typically begin with an intake assessment. The RMT will ask about your medical history, current concerns, any areas of discomfort, and your goals for treatment. This helps the therapist tailor the session to your specific needs. Be prepared to provide details about your lifestyle, posture, and any injuries or conditions you have.
Treatment Plan: Based on your assessment, the therapist will develop a personalized treatment plan. They will explain which techniques they plan to use and how they may benefit you. If you have any preferences or specific areas you would like to focus on, let the therapist know.
The Massage: During the session, the therapist will use various massage techniques to target areas of tension, pain, or discomfort. This can include gentle, flowing strokes (effleurage), kneading, deep tissue manipulation, or more specialized techniques such as myofascial release. Depending on your needs, the pressure applied can range from light to firm. The therapist will check in with you to ensure the pressure is comfortable and effective.
Relaxation and Healing: Registered Massage Therapy promotes not only the relief of physical pain but also relaxation and stress reduction. The therapist may focus on creating a calm environment with dim lighting, soothing music, and a comfortable room temperature to enhance your overall experience.
Post-Treatment Care: After your massage, the RMT may offer advice on self-care, stretching, or exercises to support the treatment and enhance your recovery.
Ongoing Treatment: Depending on the issue you’re addressing, multiple sessions may be recommended. Your therapist will monitor your progress and adjust the treatment plan accordingly to ensure the best results.

Overall, a Massage Therapy treatment is a professional, therapeutic experience designed to promote healing, relieve pain, and support your overall well-being. Whether you’re managing a specific injury, dealing with chronic tension, or simply seeking stress relief, RMT's provides effective care tailored to your individual needs.

Privacy Policy

Last updated: October 20, 2025

1. Introduction

We are committed to protecting the privacy and confidentiality of your personal and health information. This policy explains how we collect, use, disclose, store and otherwise manage your personal health information (PHI) and personal information in our practice, in accordance with PHIPA, the CMTO Standards of Practice: Privacy & Confidentiality, and other applicable legal requirements.

2. What information we collect

Personal health information (PHI): We collect the PHI necessary for providing safe and effective massage therapy care. This may include, for example:

Your health history and background (past and current medical/health conditions, medications, surgeries)
Details of your presenting condition (symptoms, functional limitations)
Lifestyle factors relevant to care (occupational, activity level, etc.)
Treatment plans, progress and outcomes
Any consent or authorization you provide for the collection, use or disclosure of PHI

Personal information (non-health): We may also collect non-health personal information such as your name, contact details (address, phone number, email), billing/insurance information, emergency contact, appointment history.

3. Why we collect information and how we use it

We collect and use your information for the primary purpose of providing massage therapy services. This includes:

Assessing your health condition and determining appropriate treatment.
Planning, delivering, monitoring and documenting your treatment.
Communicating with you (appointment reminders, follow-ups).
Billing, claims processing, insurance documentation, record-keeping.
Meeting legal, regulatory and professional obligations (including those of the CMTO).
Where you have given consent, contacting you about other services or promotions (you may opt out at any time).

4. Consent & your rights

We will obtain your consent to collect, use or disclose your PHI. In many cases your consent may be implied (for example, you voluntarily complete a health history form) but we will ensure that the purposes are clear to you.
You have the right to withhold or withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may impact our ability to provide care.
You have the right to request access to your PHI and to request corrections, as permitted by PHIPA. Requests for records may be subject to a fee, and can be made to Dana Mellway at forgetmyknotsmassagetherapy@gmail.com.
We will explain to you the purpose of the collection, use or disclosure of your PHI when you ask.

5. Disclosure of your information

We will not share your PHI or personal information with other parties except:

With your consent (explicit or implied)
Within the circle of care (for example, to other health-care professionals involved in your care) when appropriate and you’ve consented or it is permitted by law
When required or permitted by law (for example, a court order, public health, or mandatory reporting)
For billing and insurance purposes (where you have provided the necessary authorization)
We will not sell or lease your personal information to third parties for marketing purposes without your explicit consent.

6. Storage, security and retention

We implement administrative, technical and physical safeguards to protect your information from unauthorized access, use or disclosure. This includes but is not limited to: locked filing cabinets, password-protected computers, encryption where required, secure disposal (shredding of paper records, secure deletion of electronic records).
We retain your records for the period required by law or the CMTO
When records are no longer required, we securely dispose of or anonymize them.

7. Electronic communications & online services

If you provide information via our website, online booking system, email, or other electronic means, we will use reasonable safeguards to protect it. Nonetheless, no method of electronic transmission is fully secure; please take care when sending sensitive information.
We may use cookies or analytics on our website.

8. Minors & substitute decision-makers

If the client is a minor or lacks capacity, we will obtain consent from the substitute decision-maker in accordance with PHIPA and the CMTO Standard.

9. Complaints & contact information

If you have questions or concerns about how we handle your personal information, please contact Dana Mellway at forgetmyknotsmassagetherapy@gmail.com.
If you remain unsatisfied, you may contact the Information and Privacy Commissioner of Ontario at:
Information and Privacy Commissioner of Ontario, 2 Bloor Street East, Suite 1400, Toronto, ON M4W 1A8, Tel 416-326-3333 (Toll-Free 1-800-387-0073)
You may also contact the CMTO regarding professional conduct standards and your rights.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the revision date. We encourage you to review this policy periodically. Continuing to use our services after changes implies that you accept the revised policy.